At aa99, your privacy matters. This Privacy Policy explains exactly what personal data aa99 collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so every player in Bangladesh can understand it clearly.
Six things every aa99 player in Bangladesh should know about how we handle personal data.
Every connection to aa99.games is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are transmitted securely and cannot be intercepted by third parties.
aa99 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve the aa99 platform.
aa99 only collects the data that is genuinely necessary to provide our services. We don't ask for information we don't need, and we don't store data longer than required for legal or operational purposes.
You can request a copy of all personal data aa99 holds about you at any time. Simply contact aa99 support and we will provide your data in a readable format within a reasonable timeframe.
If you close your aa99 account, you can request deletion of your personal data. aa99 will remove your information from active systems, subject to any legal retention obligations that may apply.
aa99 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. We explain exactly which cookies we use and why — no hidden tracking.
This Privacy Policy applies to all players who use aa99.games and the aa99 mobile app. By registering an account or using any aa99 service, you confirm that you have read and understood this policy. If you have questions at any point, contact aa99 support — we're happy to explain anything in more detail.
aa99 is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes how aa99 collects, processes, stores, and protects personal data in connection with the aa99 website at aa99.games and the aa99 Android app. It also explains the rights you have over your personal data and how to exercise them.
We understand that privacy is important to players in Bangladesh. When you trust aa99 with your personal information, we take that responsibility seriously. We only collect what we need, we protect it properly, and we never use it in ways you wouldn't expect.
This policy should be read alongside the aa99 Terms and Conditions and the aa99 Responsible Gaming Policy. Together, these documents form the full agreement between you and aa99 regarding how we operate and how we handle your data.
aa99 collects personal data in several ways — directly from you when you register or use our services, automatically when you interact with the aa99 platform, and occasionally from third-party sources for verification purposes. Here is a breakdown of the categories of data we collect:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | During registration and KYC verification |
| Contact Data | Phone number, email address | During registration |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | When making deposits or withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatically on each visit |
| Usage Data | Games played, bets placed, session duration | Automatically during gameplay |
| Verification Data | National ID, passport, selfie photo | During identity verification |
| Communications Data | Support chat logs, emails sent to aa99 | When you contact aa99 support |
aa99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.
aa99 uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. We do not use your data for purposes you would not reasonably expect. The main ways aa99 uses your personal data are:
aa99 will only send you promotional messages if you have opted in during registration or through your account settings. You can opt out of marketing communications at any time by updating your notification preferences in your aa99 account or by contacting aa99 support.
aa99 processes your personal data on one or more of the following legal bases, depending on the specific purpose:
aa99 does not sell your personal data to third parties. However, we do share data with a limited number of trusted partners and service providers where necessary to operate the platform. All third parties who receive your data are required to handle it securely and in accordance with applicable privacy laws.
aa99 will never sell, rent, or trade your personal information to advertisers, data brokers, or any other commercial third party. Your data is used only to run your account and keep the aa99 platform safe and fair for everyone.
aa99 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit aa99.games. They help us keep you logged in, remember your settings, and understand how players use the platform so we can make it better.
The types of cookies aa99 uses include:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the aa99 platform. aa99 does not use third-party advertising cookies or cross-site tracking technologies.
aa99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:
While aa99 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your aa99 account and never share your login credentials with anyone.
In the unlikely event of a data breach that affects your personal information, aa99 will notify affected players promptly and take immediate steps to contain the breach and prevent further harm. We will also report the incident to relevant authorities as required by applicable law.
aa99 retains your personal data for as long as your account is active and for a period afterwards as required by law or legitimate business need. The specific retention periods that apply to different categories of data are:
When data is no longer required, aa99 deletes or anonymises it securely. You may request early deletion of your data by contacting aa99 support, subject to any legal retention obligations that prevent us from doing so.
As an aa99 player, you have the following rights over your personal data. To exercise any of these rights, contact aa99 support with your request. We will respond within a reasonable timeframe and at no charge.
aa99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If aa99 discovers that a player under 18 has registered an account, we will close the account immediately and delete all associated personal data, subject to any legal obligations to retain records of the incident.
If you believe that a minor has registered an aa99 account, please contact aa99 support immediately so we can investigate and take appropriate action. aa99 takes underage gambling and the protection of minors' data extremely seriously.
aa99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification, and we will update the effective date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of aa99 after any changes are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using aa99 and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the aa99 support team. We are available 24 hours a day, seven days a week.
aa99 aims to respond to all privacy-related requests within 30 days. For urgent matters, live chat is the fastest way to reach us.
Now you know exactly how aa99 handles your data. Register your free account today and enjoy fishing games, crash games, and live sports betting — all with your privacy fully protected.